If you change your mind, you can cancel the order at any time before your item is dispatched from our UK warehouse. Simply contact us at firstname.lastname@example.org, we'll cancel your order and issue a refund.
Cancellations made after the dispatch will need to be made at the time of delivery, via a refusal on delivery or within 14 days of delivery by contacting us. We will refund you the cost of the item, minus both delivery and collection of £59 (£29.50 x 2) for any small furniture (eg coffee table, ottomans, dining chairs, stools, metal frame flat-packed beds) , £99 (£49.50 x 2) for any medium item (eg dining tables, armchairs, desks) and £139 (£69.50 x 2) for any large item (e.g. lounge chairs, sofas, non flat-packed beds). Once you have notified us of your unwanted item, we will arrange for collection of the item by our courier, who will advise you of a proposed collection date shortly after.Detailed information please refer to our Return Policy.